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EMA White Paper | Operational Efficiency at Scale with Intent-Based, No-Code Network Automation Executive Summary This paper explains why network teams can no longer rely on tactical, developer-dependent, script- heavy approaches to network operations. Instead, they should adopt simpler and more scalable no-code network automation that aligns with business outcomes. This paper also looks at the benefits such a solution can offer and reviews the capabilities of etrain, a pioneer in no-code, intent-driven network automation. NetOps is at its Breaking Point odern, digitally connected businesses demand more from their networks than ever, but network operations teams are struggling to deliver those services. These companies need networks that are more responsive to application needs. ompanies reuire a truly secure network with robust access controls. They expect an always-on network where human error is eliminated and unplanned down- time is a thing of the past. They want more visibility and control over cloud-hosted services. t the same time, most IT organi ations are trying to reduce operational overhead, meaning network teams need to deliver on all these reuirements with fewer resources. ­iven this list of reuirements, no one should be surprised that network operations teams are strug- gling to find a way forward. €rom ‚ƒ„… to ‚ƒ‚‚, the number of et†ps pros who believed their teams were successfully supporting their businesses declined from ‡ˆ‰ to ‚ˆ‰. In fact, Šnterprise anagement ssociates ‹ŠŒ research found that unplanned downtime remains rampant and mean time to resolution is lagging. €or example, end users experience and report Ž„‰ of all IT ser- „ vice problems before the et†ps team can detect them. y the time et†ps starts troubleshooting these issues, the business is already negatively impacted. €urthermore, Š research found that ‚ˆ‰ of all network trouble is caused by a manual admin- ‚ istrative error. ‘hen network admins are spending most of their time using ’I to manage device-level change, errors and unintended conseuences are all too common. lso, the freuency of human error increases as network teams expand the number of tools they use to manage their networks. €inally, “Ž‰ of the alerts generated by the average et†ps toolsets are false alarms. „ Š, “etwork anagement egatrends ‚ƒ‚‚,” pril ‚ƒ‚‚. ‚ I bid. . 1

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