NetBrainAutomateProblemDiagnosisWithIntentSolutionBrief_5-12-23

SOLUTION BRIEF Automate Problem Diagnosis with Intent Benefits Modern businesses rely on their hybrid network infrastructures which need to be up ® and running 24 hours a day, 365 days a year. It’s their lifeblood. These hybrid networks Automates up to 95% of must support edge, data centers, cloud-based services, and a litany of software- tickets defined networking technologies, each of which dramatically increases the overall MTTR can be reduced by complexity and the amount of ongoing operations required. half or more The result? A myriad of network service tickets, continuously flowing to keep the Prevents up to 50% of network up and running in support of the business. And these network service tickets tickets may number into the hundreds or thousands per week – many of them solving the same issues that have already been resolved countless times before. With average Leverages existing SME Mean-Time-To-Repair of several hours, the total operational resources required adds resources up quickly. No-Code required for Repeatedly troubleshooting the same common issues is time-consuming, tedious, and setup and usage inefficient. Although adding more service desk personnel historically has been a Setup preventive measures common and tactical solution to this problem, it fails to achieve the desired results - to stop future problems higher service availability, lower operational costs, shorter task duration, and more consistent ticket resolutions. With skilled candidates even harder to find today due to a wealth of global socio-economic pressures, scaling through headcount is simply not a strategic plan for IT Operations. There must be a better way - a way that leverages existing resources by magnifying their efforts. NetBrain Next-Gen, as a tightly integrated part of your IT Service Management (ITSM) strategy, makes your network operations more intelligent and more repeatable. And when you integrate NetBrain into your Incident workflows, it does most of the work before your operators even get involved! This dramatically reduces your MTTR by decreasing the reliance on network operators’ manual processes. NetBrain Eases Problem Diagnosis Challenges Repetitive Impact to Critical Transient Self-Service Incidents Functions Problems Needs Close repetitive Accelerate Identify and resolve Shift workloads tickets faster by remediation of random complaints left from human leveraging existing abnormal critical of slow and poor- to machine to knowledge as application network performing increase user automation functions including applications when satisfaction failover and security they occur