DATASHEET NetBrain Center of Excellence Get more ROI from your platform. Transform your networking organization automation capabilities via NetBrain Automation NG PDAS system. Benefits How to Get Started Benefits of CoE on A dedicated NetBrain Customer Success Manager will evaluate your product adoption, people transformation: identify gaps, and create a product enablement program tailored to meet your organizational objectives for 2023. The NetBrain Customer Success Manager will Upskill/future proof identify your key industry use cases (see below) and deliver enablement to enhance networking staff automation your people, processes, and system integrations. skillset to deliver more value quickly on key projects and Operational efficiencies. Diagnostic Change Application Network Automation Management Outage Performance Security Learn no code automation Prevention framework with our visual parser to help improve their daily work, transform organization capabilities. No-Code Network Automation Remove programming CAPTURE | REPLICATE | ENFORCE barrier; (you do not require Python/Regex to develop automation at scale! Live Network | Hybrid Cloud Visibility | Dynamic Mapping Benefits to business: Prioritize use case Can help address key 1. Assign no-code network automation engineers (SMEs) to lead in this transformation. challenges at the 2. NetBrain Solutions Architect to facilitate workshop and produce a 90-day roadmap forefront of the business; that outlines how NetBrain enhance process, people, and system integration to reduce MTTR, prevent customer critical business workflow. Company assigned Subject Mater Experts to outage induced by participate in a whiteboard session and execution journey. changes, avoid costly 3. Lead by NetBrain CoE Automation Engineer, “hands-on” keyboard executed by security breaches. customer engineer. Adapt NetBrain to you 4. Enabled engineers will maintain and build new automation based on what they processes/systems to have learned. automation key Accelerate time to value: Measure outcome for your use case(s) and see real results in business workflow. just 90 days! This proven methodology will help you build long-term sustainable value from the product.

Select Business Problem or Use Case category DATASHEET NetBrain Center of Excellence Execution Framework 1. Discover 2. Model 3. Build 4. Integrate 5. Maintain Prioritize Use Architectural Building and System Automation Case Planning Phase: Scaling: Integration: Maintenance: Discovery Phase: • Critical Assets • Build Automation • ITSM Tool • Update NI, NIT, • Problem • Automation Type Units • Monitoring Tool NIC, ADT, etc. • Process • Trigger Events • Replicate • Telemetry Tool • Manual or • People Automation • Automation Bot automated • System • User Enablement • Preventative updates • Example Automation • Update Baseline Resources: • Schedule • NIT, NIC, ADT Automation Whiteboard Activities NetBrain Hands-On Timeline 2-4 hrs 2-4 hrs 8-10 hrs 8-10 hrs 8-10 hrs 90 DAYS Week 1 Week 2 Week 9

Select Business Problem or Use Case category DATASHEET NetBrain Center of Excellence We Need You! Automation Engineer Assignment Customer NetBrain Center of Excellence (CoE) Architect of the NetBrain system 1-2 per organization OR Partner OR How many Automation engineers? NetBrain Service Engineer Your Network Engineers Build Network Knowledge into Use case From which teams Automation Use Case Dependent Preventive Automation Network Engineering Team (Architects, Engineers) 1 Engineer per 5000 nodes Diagnosis Automation Network Operations (Tier 2/3) Application Performance Network Engineering Team (knowledge of core applications) Security Network Security Specialists Protective Change Change implementers, approvers 30 Days 60 Days 90 Days • Attend/participate • Build automation for use case • Maintain automation • Co-produce 90-day roadmap • Evangelize to other team members • Complete self-paced training About NetBrain Technologies Founded in 2004, NetBrain is the market leader for NetOps automation, providing network operators and engineers with dynamic visibility across their hybrid networks and low-code/no-code automation for key tasks across IT workflows. Today, more than 2,500 of the world’s largest enterprises and managed service providers use NetBrain to automate network problem diagnosis, generate real-time documentation, accelerate troubleshooting, and enforce enterprise architectural rules. +1 (800) 605-7964 Copyright © 2023 NetBrain Technologies, Inc. All trademarks referenced herein belong to NetBrain Technologies, Inc [email protected] NB-DB-NBCOE-042423 www.netbraintech.com